<aside> ℹ️

This a 1-page summary from a conversation Open Org had with Nadia Vatalidis (Doist) and Rafael Guper (UJJI AI) on how to build better onboarding experiences in the age of AI.

You can watch the full video below too.

</aside>

https://youtu.be/mJkZH2I1kEE

💡 Rethinking Onboarding in the Age of AI

With Nadia Vatalidis (Doist) and Raf Guper (UJJI AI)

🧭 Onboarding Horror Stories: Why the Basics Still Break

Even great companies get onboarding wrong. Automated welcome emails fail, laptops arrive late, or managers forget to check in, and the entire first impression disappears.

“When a new hire accepts a job and then nothing happens… that’s an utter horror story.” – Nadia Vatalidis

💡 What you could do next

• Map the first 48 hours from the new hire’s perspective.
• Run your onboarding flow manually before automating.
• Make sure every new hire gets a manager touchpoint on day one.

⚙️ Knowledge Transfer Is the Foundation

Raf framed onboarding as a knowledge transfer problem. Without the right information early on, people cannot perform and the ramp time becomes painful.

“Anything related to knowledge transfer starts with documentation. It doesn’t have to be perfect. You just need to start. AI will help you fill in the gaps.” – Raf Guper

💡 What you could do next