<aside> <img src="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/7f34524d-9389-4bb8-b803-8796988dd464/Web_logo_(256__256px)_(2).png" alt="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/7f34524d-9389-4bb8-b803-8796988dd464/Web_logo_(256__256px)_(2).png" width="40px" /> What we love about this handbook section

🖤 This can be such a tricky subject for people to tackle and know how to approach. And knowing how to give feedback, particularly taking into account different personality types is really important at work. So taking time to think about this, focus on it, and document it for employees shows you care. And applicants looking at Checkly’s handbook will see just how much attention they pay to feedback, which is vital to any healthy culture. This will win them some serious fans. Awesome work from Checkly. 👏

****Check out their entire handbook for inspiration here: 🔗Checkly's full handbook

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Lara Hogan's feedback equation

Lara Hogan's feedback equation

Why feedback is important


  1. Feedback helps us grow. We learn through feedback
  2. Feedback shows we care. It shows we want others to become their best selves, builds trust and psychological safety, helps identify miscommunication or misunderstandings.
  3. Silence can be costly. We stagnate and stop improving. Frustration and resentment builds. Not getting clear about expectations because it feels too hard, yet holding them accountable for not delivering, is unfair.

Giving constructive feedback


... so that it is useful for the receiver

A couple of useful questions

... to ask yourself before giving feedback: